Refund Policy

At Global Social Promotion LTD, we strive to provide top-quality design services to meet our clients’ needs and exceed their expectations. However, we understand that there may be situations where a refund is requested. Please read our refund policy outlined below:

Refund Eligibility:

    • Refunds are only applicable under specific conditions, including but not limited to:
    • Unsatisfactory service delivery or failure to meet the agreed-upon requirements.
    • Services not rendered due to unforeseen circumstances or technical issues from our end.
    • Duplicate payments or overcharges.

Refund Request Procedure:

      • Clients must submit a refund request within 7 Days from the date of service delivery.
      • The request must be made in writing via WhatsApp. [Our Refund Department WhatsApp].

The refund request should include:

      • Client name and contact information.
        • Invoice number and date of purchase.
        • Detailed reason for requesting the refund.
        • Supporting documentation or evidence if applicable.


Evaluation and Processing:

          • Upon receiving a refund request, our team will review the claim thoroughly.
          • We reserve the right to request additional information or clarification if necessary.
          • The decision regarding the refund approval will be communicated within 3 Days after the request submission.


Refund Resolution:

            • If the refund request is approved:
              • Refunds will be processed using the same payment method used for the original transaction.
              • The refund amount may be subject to deductions for any applicable fees or services already rendered.
              • Refunds will be issued promptly within 3 Days of approval.


Non-Refundable Services:

                • Certain services may be deemed non-refundable, such as:
                  • Services completed or partially completed upon the client’s approval.
                  • Customized or personalized design work that cannot be resold.


Please note that this refund policy is subject to change without prior notice. Clients are encouraged to review the refund policy periodically for any updates or modifications.

Global Social Promotion LTD values its clients and endeavors to ensure a satisfactory experience with our design services. We are committed to resolving any concerns promptly and fairly.

Thank you for choosing Global Social Promotion LTD for your design needs